Refund Policy

Know the Process of Getting Refund to Backupe Software

This page covers all you need to know about requesting a refund for software purchased through the Backupe Software website, www.Backupe.com. It explains the refund terms and conditions, as well as the refund process and the time it takes to receive the refund amount.

All of our products include a "Demo Version" that allows consumers to test the software's functioning before purchasing it. We strongly advise using the Demo version or evaluation program, as it has no functional limitations (except the Demo version will not save files). Before purchasing our program, we also urge our clients to verify the "system requirements."

Backupe Software, as a data care specialist, is dedicated to providing the best data recovery solutions to its clients. Because the firm places a high value on each client, it also offers a refund if a consumer is dissatisfied with its goods. If the customer's refund request fulfills all of Backupe's refund policy conditions, it is authorized. The company's refund policy and procedure are detailed below.

Refunds are Not Allowed in the Following Condition:

1. Non-technical circumstances

If the buyer bought the program without first trying it out or assessing it in the demo version.
In the event of an unauthorized payment or credit card fraud, we recommend that the consumer notify their bank.
The software was not purchased directly from the Backupe website. For a refund, the customer must contact the business or a partner.
Any request that cites an "Activation Key" failure will be turned down. Customers should contact the support staff if the software activation fails.
Request for a refund on a portion of a bundle.
Request for a refund on subscription renewals.

2. Technical circumstances

Customers who refuse to accept our software technical support staff's help or who do not collaborate with the Backupe technical team.
The Backupe system requirements are not being satisfied.

Refund Requirements for Software

Backupe will reimburse the product's purchase price if the following criteria are met:

1. Non-technical circumstances

Customers who have made an erroneous product purchase can either receive a refund or upgrade to the appropriate software.
If a client has purchased two comparable goods, the buyer will be refunded for one of them.
Refunds are only given on the initial purchase of any Backupe software product; recurring subscriptions are not covered.

2. Technical circumstances

If our program is unable to complete a job and we have not offered a solution,
If the results of the purchased software package differ from the evaluation software.
If Backupe technical support staff is unable to assist you due to software restrictions, we will refund your money.

How Can I Get a Refund?

[NOTE]: Backupe refund policy only applies to items purchased online (through Electronic Software Delivery (ESD)) via the website www.Backupe.com.

If you bought our product(s) from a third party, the product(s) are subject to that third party's refund policy. You must seek a refund from Backupe within 30 days of the software's purchase date for a Yearly Subscription or Lifetime License, and within 7 days for a monthly subscription. Any requests after these dates we will not consider.

To get a refund for a product, send an email to info@yourdomain.com with your order number and a brief explanation of the problem you're having while attempting to utilize it. A business representative will contact you within 24 hours of receiving your refund request for more help.

Alternatively, you may contact a Backupe customer service representative immediately at +1 616 232 6010, which is a toll-free number.

For Post-Sale Support – Existing Customer
Email Support – info@yourdomain.com
Online Chat – backupe.com
Support Number – +2 392 3929 210

How long does it take to Process a Refund Request for Software?

A legitimate refund request might take up to 7 to 10 business days to process once it has been accepted.

Backupe will provide you a complete refund of your purchase price, including any taxes you paid at the time of purchase. Additionally, if you are dissatisfied with a product, Backupe data recovery services are available at NO ANALYSIS CHARGES. The entire cost of the data recovery service will be deducted from the money you paid for the goods.

Methods of Refund Payment

The form of payment for a refund is determined by the payment method you choose when purchasing the program. If you paid for the goods using a credit card or debit card, the refund will be refunded to your credit card or debit card account. If you made a payment using Net Banking, the funds will be deposited into your designated bank account.

Conclusion

Thank you for taking the time to read and understand the Backupe Software refund policy. You do not need to be concerned if our program fails to operate or recover your data. We guarantee that you will receive a full refund within 30 days, no questions asked. We strive for client happiness, and it is our responsibility to offer you excellent service even if our product does not meet your expectations.

Refund Policy...